Impeach Donald Trump Campaign

I recently signed a petition to Impeach Donald Trump. I am not advocating that anyone follow in my footsteps, I am just passing along information to anyone who might be interested.

Because I signed the petition on their website, I received the following about the latest development in the campaign to Impeach Donald Trump which reads as follows:

In a unanimous vote, the City Council of Richmond, California, approved our resolution to become the first city to call on Congress to launch an impeachment investigation of President Trump.

Last night, two more communities just approved our resolution.

The citizens of Alameda, California brought our resolution before their city council, which unanimously supported it. And in Charlotte, Vermont, Town Meeting members voted for our resolution. The momentum is growing, and we are counting on people like you to jumpstart this movement at the local level.

After we announced Richmond’s win, many of you emailed us asking for ways to bring this resolution to your city and state. To get you started, we added a new page to our website with resources and materials to pass a model resolution in your community.

Here’s a quick overview of what we posted to download and share:

A PDF of Our Model Resolution
A PDF of Our Guide for Local and State Resolutions in Support of Impeachment
A one-page flyer about our campaign
You can reach out directly to resolution@impeachdonaldtrumpnow.org
New videos sharing campaign news, here
We also shared materials provided by our allies working in Alameda, California. As this campaign continues to grow, we will add new tools for you to use in your own organizing. We are frequently updating our “News & Updates” section and our “Resources” page, so be sure to check back in. Please reach out to us with your progress and any questions you may have.

Here are some suggestions for next-steps you can take on your own:

Look up your representative, decide if it makes the most sense to reach out to your state or local officials. Remember, it’s ok to start small.
Don’t be shy! Connect in person with your friends, neighbors, co-workers, students, religious leaders, family members. Find a meeting place, and start talking.
Follow-Up! Find a way to keep in touch with everyone. Gather email addresses and phone numbers. Create an online group with tools like Facebook, Slack.com, Patch.com, Google Groups, and Yahoo Groups.
Keep us in the know! Email us your questions and updates via: resolution@impeachdonaldtrumpnow.org
You are so critical to this campaign! If we work together, we can build further pressure on our Representatives to introduce this resolution before Congress.

We’re on our way! Let’s keep it up!

All of us at Impeach Donald Trump Now
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Running Away

When I hurt someone, I have difficulty coming to terms with it. How do I handle it? I run away. I think that I need to protect that person from me. I have been doing this over and over again for the past 20 years.

My intention to stop blogging was due to my feeling sure that I had hurt a friend blogger deeply with a comment. I reached out to them and haven’t heard back. Why am I telling you this? Because having done a lot of deep introspection, I have come to believe that the child in me runs away but the adult needs to face up to her transgressions. This isn’t the first time that I believe I have hurt a fellow blogger. Fortunately, I have been able to make immediate amends yet this goes very deep for both of us because we make ourselves vulnerable in our blogging.

So what is the answer? I can hope that my friend will eventually be able to confront me. Regardless, I think I need to do as I have had to do in the past and hold my head up and keep putting one foot in front of the other until the child in me can forgive herself.

To my other fellow bloggers, please know that though it has never been my intention to hurt or offend, I may have. Please understand that it is never my intention to hurt anyone. I am a compassionate person with a quick Irish temper who is very opinionated because I am a deep thinker. My take on situations is often very hard to understand but know that I have taken apart every situation and analyzed it to death. I have to look at all sides because that is my nature. I try to be fair in my assessments and have a tendency to be overly honest.

That being said, I try to help when help hasn’t been asked for. Reaching out is not always a bad thing but as I have stated before, ask first if help is desired. When I started blogging, I had no idea what direction it would take, it just happens. It has been a good tool for me to come to terms with my past. I do want to spend more time educating myself and going in a different direction with my writing. Therefore, I will be cutting back on my blogging. I will also be refraining from comments in order to take away the gifts offered in your posts without making it about me. Yes, it will be difficult for me but I have to pull up my big girl panties and learn to be courteous in my blogging.

Yes, I do know that there are bloggers who have gained from my writing as I have gained from theirs which is why I am returning to my blog. I hope you will understand.

😍

PET PEEVES – CUSTOMER SERVICE

stock-photo-waitress-taking-an-order-from-customer-144399877Nothing ruins my shopping or dining experience faster than poor customer service or employee’s oblivious to the presences of customers.

Here are some examples of situations I have encountered:

  • An employee verbalizing disbelief that he was doing what he believed to be a lowly job.
  • An employee telling the store manager she was going to be forced to get drunk because of an altercation with a customer (they were just chatting).
  • Employees using sarcasm when referring to their employer.
  • An employee putting blame on his supervisor for not taking action yet not taking action himself.
  • Supervisors dressing down employees within hearing of customers.
  • Employees not acknowledging a customer’s presence at a counter as they chat with other employees or employees as customers.
  • Employee retaliation by failing to acknowledge customer or giving poor customer service when they have been proven incorrect.
  • Employees complaining about each other, their supervisor, and/or the company they work for within hearing of customers.
  • popart-comic-retro-woman-talking-phone-vector-illustration-36967984Employees gossiping while using no concern or consideration for customers in hearing distance.
  • Employees talking on the telephone while waiting on customers or within sight and hearing of customers.
  • Lack of vital customer account information on companies’ websites.
  • Failure of call center employees being able to speak English well enough to avoid both parties having to repeat themselves.
  • Employees closing out a ticket as “problem resolved” rather than continue to pursue a solution to the unresolved issue.
  • Lack of even basic knowledge on the part of technicians engaged by telephone.
  • Incompetence of call center employees.

I will acknowledge that many of these employees are just starting out in the work force, however, it is my opinion that customer and employer loyalty and pride should be an important part of company training programs. Employees do not seem to recognize that every job they do is a stepping stone and training ground for the next job. As Danny says, “If you are going to do the job, don’t complain, if you are going to complain, don’t do the job.”

stock-photo-waitress-serving-senior-couple-breakfast-in-hotel-restaurant-207855637When I was in high school, my first job was at a pharmacy grill. The pharmacy was having difficulty keeping the job filled. I worked hard on customer service and went the extra mile cleaning the grill and every other part of the work area when I wasn’t busy. The pharmacy managers and owners were so pleased that they made an effort to keep me on when I was forced to quit due to transportation problems.

In adulthood, I had a job where there was heavy filing. I had a busy workload so I would go in on the weekend to file in order to keep the filing caught up. Sure, I was being paid overtime but I was also giving up personal and family time. I didn’t complain because someone had to do it and I knew I was very skilled in getting and keeping it done. That manager was unhappy when I transferred to another group as well.

My father had a dedicated work ethic and as his daughter, I followed in his footsteps. I believed that if I was going to take a job, I had to do the whole job regardless of what it entailed. I didn’t believe in having someone constantly tell me what to do and how to do it. So is it wrong to expect everyone to perform by the same yardstick? Perhaps my being a rule follower clouds my judgement or perhaps there are extenuating circumstances. However, isn’t that why there are procedures and rules? Don’t they help to prevent unhappy customers and aid in time management?

9319250-two-young-business-people-talking-and-discussingIt’s all too easy to just walk away and complain to your spouse, neighbors, friends and families. Yet, I believe that you don’t have a right to complain if you don’t do something about it just as you don’t have a right to complain about an elected official if you didn’t vote.

I make every effort to be a pleasant and patient customer but I have to admit that my frustration shows when my expectations are not met and expectations are resentments in the making.

How do you feel about the customer service you are receiving?